Q: Do you offer pick-up of items?

A: Yes, Please nominate your pickup date and time at the checkout.

Q: I don't trust online ordering, can I phone order instead?

A: Yes of course. You can call us on 0416 094 637 to order. However ordering online is totally safe and we recommend it all the way for record keeping and order tracking as we don't keep phone order information on file.

Q: Do you accept payment other than credit card?

A: We accept PayPal, Bank Deposit, Credit Card, and Debit Card.

Q: Will I receive confirmation that my payment has been received?

A: Yes, you will receive an email notifying you that the payment has been received.

Q: Is it safe to purchase online?

A: Murray River Stockfeeds supplies you with a secure session within our shopping checkout process. You will notice a padlock icon on the base of your browser when you enter our secure 'checkout' area. This indicates that all information entered in the session is secure. No personal details (unless you have an account with us) or payment details are kept or recorded

Q: Are my credit card details stored?

A: No. If paying with your credit card your payment is encrypted and you process your payment yourself and we never view your card details. If you call to pay with your credit card direct with us we place card number direct into our merchant facility whilst on the phone and is deleted once payment is processed. When checking out it does ask you if you would like to store your card information for quicker checkout. Card information is held by Braintree Vault, we are unable to see card details.

Q: Which credit cards do you accept?

A: Visa or MasterCard. AMEX buyers should use PayPal to process their payments

Q: Can I cancel my order?

A: Orders can be cancelled by making contact prior to pickup.

Q: Do prices include GST?

A: Yes

Q: How can we contact Murray River Stockfeeds?

A: You can email your questions direct to sales@mrstockfeeds.com.au or our Mill telephone number is 0416 094 637, Monday to Friday 8am-5pm.